CallSnap Privacy Policy

Last Updated: July 9, 2025

CallSnap ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CallSnap application (the "App") on iOS devices. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Audio Recordings: The App allows you to record audio, which may include personal information (e.g., your voice or conversations). These recordings are stored locally on your device and are not transmitted to our servers unless explicitly stated otherwise.
• User-Provided Information: If you choose to share recordings via email, cloud services, or other third-party integrations, those services may collect additional personal information as per their privacy policies.
• Contact Information: If you contact us for support, we may collect your name, email address, or other information you provide to assist you.

b. Non-Personal Information

• Device Information: We may collect anonymized information about your device, such as the iOS version, device model, and unique device identifiers (e.g., UDID) for analytics and crash reporting purposes.
• Usage Data: We may collect anonymized data about how you use the App, such as the frequency of recordings, app crashes, or feature usage, to improve our services.

c. No Collection of Sensitive Data

We do not collect sensitive personal information such as biometric data, health data, or location data unless explicitly required and consented to in future updates.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the core functionality of the App, including recording and storing audio files locally on your device.
• To improve the App's performance, troubleshoot issues, and enhance user experience through analytics.
• To respond to your inquiries or provide customer support.
• To comply with legal obligations or protect our legal rights.

3. How We Share Your Information

We do not share your personal information with third parties except in the following cases:

• Third-Party Services: If you choose to export or share recordings through third-party services (e.g., iCloud, Dropbox, or email), those services may process your data according to their own privacy policies.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
• Aggregated Data: We may share anonymized, aggregated data with third parties for analytics or research purposes.

4. Data Storage and Security

• Local Storage: Audio recordings are stored locally on your iOS device. We do not store your recordings on our servers unless you explicitly choose to upload them to a third-party service.
• Security Measures: We implement reasonable security measures to protect your data, such as encryption for any data transmitted to third-party services (if applicable). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
• Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Recordings stored locally remain on your device until you delete them.

5. Your Choices and Rights

• Access and Control: You have full control over your audio recordings stored on your device. You can delete recordings at any time through the App.
• Opt-Out of Analytics: You can opt out of non-essential data collection (e.g., analytics) by adjusting your device settings or contacting us.
• GDPR/CCPA Compliance: If you are a resident of the European Economic Area (EEA) or California, you may have additional rights, such as the right to access, correct, or delete your personal data. Contact us at 19230983380@163.com to exercise these rights.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Third-Party Links and Services

The App may integrate with third-party services (e.g., cloud storage or email) for sharing recordings. These services have their own privacy policies, and we are not responsible for their practices. Please review their policies before sharing data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy in the App or through other means. Your continued use of the App after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: 19230983380@163.com